Let’s get your customers to chat with you, as they would with a friend.
*Try this, on iOS or Android.
Discover how chat can improve your business
Deliver fast Chat support
Increase customer loyalty and retention
Self serve frequently asked questions
Automated. Instant. No more missed calls.
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Your Own Automated Agent
Hermia sets up a curated automated agent for you. Simple FAQs and other repeated queries answered automatically. 24/7.
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Chat with your customers
Hermia offers a mobile app to let you chat with your customers if the automated agent was not helpful. Missed calls are a thing of the past. Chats queue up as they come and you answers them, as you can while being focused on your business.
What is Google Business Messaging?
Google Business Messaging
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75% of consumers now prefer to engage with a brand over private messaging channels versus traditional channels.
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Show expected wait times, answers to frequently asked questions, and the option to connect with live help.
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Learn more about Google Business Messaging here.
Typically, a large enterprise can reach a level where at least 70% of customers are fully assisted by an automated assistant, without connecting to a live person.