“Your call is very important to us. Please enjoy this 40 minute flute solo.”
- No one enjoys being on hold, on a phone call you’d rather not make.
Customers call small businesses, because they have no other alternative. They are not looking to speak to someone, but simply to get answers for their questions.
A few Cornell Executive MBA students decided it was time, and that we should be able to self serve our own questions, regardless the size of the business we were contacting.
We set out to build a seamless AI-Driven system, that could on board businesses(regardless of size) onto Google Business Messaging, seamlessly and with little to no effort.
Thus, Hermia, the greek word for ‘messenger’ was born as a company. A company which set out to enable chat for anyone, and everyone.